our services
Full service Technology
consulting firm
We manage all your technology needs and solve all technicalities that arise in your business. We will provide the solution for your specific needs and budget.
What “Full Service” Means
Technology isn’t just part of what we do, it’s all we do. We dedicate 100% of our attention, expertise, and resources to it.
What “Consulting” Means
We act as your advocate, not a sales rep. We only work with reputable providers who deliver the reliable support you deserve.
OUR PROCESS
Our Process to Find Savings
Our proposed solution will not only be the most cost-efficient, but will also cater to your specific needs.
Assess Your Needs
Negotiate Pricing on
Your Behalf
Create a Free
Cost-Analysis
Our Suite of FREE & UNIQUE Back-Office Services
We verify your current contract terms in writing to prevent early termination fees when transitioning to new services.
We verify the status and legalities of all auto-renewal clauses.
We proactively stop contracts from auto-renewing to avoid unwanted term commitments.
We track all existing contract expiration dates to ensure new services are implemented at the optimal time.
We handle the cancellation of prior providers to prevent any risk of double billing.
We conduct annual billing audits to ensure your pricing remains competitive and free of hidden fees and overcharges.
We maintain direct, ongoing communication with facility staff to address all service-related questions and concerns.
We stay in active contact with providers to gather necessary information and assist with troubleshooting when issues arise.
We escalate any unresolved repair or service issues directly to the provider’s executive team for faster action.
We also support any additional aspect of project management as requested by the customer.
WANT TO REDUCE COSTS AND MANAGE technology NEEDS EFFORTLESSLY?
Discuss your needs with a dedicated Frenkel Communications team expert.